PlaytestCloud accepts multiple payment methods, which you can update at your convenience. This article is a short overview of those payment methods, how you can adjust them, and what it looks like to place an order.
PlaytestCloud accepts payment via credit card – we accept all major credit cards (Visa, MasterCard, American Express) – or via invoice. You have 14 days after delivery of your order to pay the invoice. SEPA payments are considered via special request.
You can update your billing information at any time in your PlaytestCloud account settings.
First time billing set-up
Note: Beyond the free trial, first-time users will need to enter billing
information. Returning users billing information will be saved from their
Whether you are paying by invoice or with a credit card, you will need to enter your billing address information so that it shows up on the invoice you receive after placing the order. Regardless of whether you're updating your billing address or entering it for the first time, the information required is standard: Company name, contact person, street address, city, zip code and country.
You do have the ability to have the invoice receipt send directly to someone with an alternate email address from you, or whoever is placing the order. This feature saves a step if you also want to update your finance person when placing an order.
Beneath the billing information dialog box is the payment method dialog box. Here you have three options for payment:
- Use card on record – If you have placed an order in the past, this will be default option
- Enter new card – If this is your first time or you want to update the CC on file
- Send me an invoice – You can also place your order with an invoice and pay anytime within 14 days of receiving the results of your playtest.
Once it's complete, click on the green "Review this playtest" button to review the final details of your order.
Below is a sample order: This is how orders look when you build them, including the first time. In this final overview, you see the total you are being charged (excluding VAT, when applicable). This is the last step before submitting your order, so be sure to review the information carefully for any discrepancies.
Once you're satisfied with how it looks click on "Order Playtest."
You'll receive a confirmation on the next screen if the order goes through correctly. You'll also receive an email confirmation. If you have any questions about your order, please reach out to us, and we'll assist you as soon as we possibly can.